• Liquids, aerosols, flammable or corrosive materials


• Precious metals, jewellery, currency, securities


• Perishables, plants, live animals


• Unpackaged fragile glass, artwork without proper crating


• Items exceeding our dimensional or weight limits


• Items misdeclared or improperly packaged

If you need to ship something unusual, contact us first for approval.

To protect your parcel and ensure smooth transit:

• Use a sturdy box or crate; double-wall if heavy


• Wrap contents with bubble wrap, foam, or padding


• Ensure that fragile items are well cushioned inside the box


• Seal seams properly with strong tape


• Affix the waybill in a plastic pouch or clearly on the exterior


• The parcel must survive a 1 m drop test without damage

We reserve the right to refuse collection or delivery if packaging is inadequate.

Book before 12:00 PM for guaranteed same-day pickup; requests made after 12:00 PM will be collected the next business day.

Delivery Timelines:
Local Deliveries: 1 to 7 working days
International Deliveries: 3 to 12 working days (depending on destination and customs clearance)